Privacy & Data Policy

Privacy and Data Policy

Last updated: 30 March 2026

Introduction

At Link Distribution Ltd, we are committed to protecting your privacy and handling your data responsibly. This policy explains how we collect, use, and protect your personal data, including our adherence to the General Data Protection Regulation (GDPR) and our use of cookies.

Data We Collect

We collect personal data that you provide directly to us, such as your name, email address, phone number, and company details when you:

Contact us via email or phone.
Register for our services or newsletters.
Engage with us on social media.
Provide feedback or participate in surveys.

We also collect technical data automatically when you visit our website, including your IP address, browser type, operating system, and browsing activity. This is primarily done through cookies.

How We Use Your Data

Your data is used to:

Provide and improve our services.
Respond to your inquiries and support requests.
Send you relevant marketing communications (with your consent).
Analyse website traffic and user behaviour to enhance user experience.
Comply with legal obligations.

GDPR Compliance

Link Distribution Ltd fully complies with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) and the UK Data Protection Act 2018. This means:

Lawfulness, Fairness, and Transparency: We process your data lawfully, fairly, and transparently.
Purpose Limitation: We collect data for specified, explicit, and legitimate purposes.
Data Minimisation: We only collect data that is adequate, relevant, and limited to what is necessary.
Accuracy: We ensure your personal data is accurate and up to date.
Storage Limitation: We retain data only for as long as necessary for the purposes for which it was collected.
Integrity and Confidentiality: We protect your data against unauthorised or unlawful processing and against accidental loss, destruction, or damage.

Your Rights Under GDPR

Under GDPR, you have the right to:

Access: Request a copy of your personal data.
Rectification: Request correction of inaccurate data.
Erasure: Request deletion of your personal data.
Restriction of Processing: Request that we restrict the processing of your data.
Data Portability: Receive your data in a structured, commonly used format.
Object: Object to the processing of your personal data.

To exercise any of these rights, please contact us using the details below.

Data Handling, Storage, and Processing

We implement robust technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. Your data is stored on secure servers located within the European Economic Area (EEA) to ensure compliance with stringent data protection standards.

Our processing activities are regularly reviewed to ensure they meet legal requirements and best practices. We only share your data with trusted third-party service providers when necessary for the provision of our services, and only under strict contractual agreements that ensure data protection.

Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

We use the following types of cookies:

Strictly Necessary Cookies: Essential for the operation of our website, enabling you to navigate and use its features.
Analytical/Performance Cookies: Allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works.
Functionality Cookies: Used to recognise you when you return to our website, enabling us to personalise our content for you.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated "last updated" date. We encourage you to review this policy periodically.

If you have any questions about this privacy policy or our data practices, please contact us:

Ready to get started?

Got stock to clear, looking to buy, or something else? Pick the option that fits and we'll come right back to you. If you'd rather talk it through first, give us a call on +44 1274 684 688